Guest Blog – HB Staffing Stays Focused on Improvement

Cathy Volpe, owner of HB Staffing knows a thing or two about helping businesses of all kinds to staff the best people. Her company was started quite by accident 19 years ago while working for an international staffing university when she was asked to set up training and consulting. Connecting, serving and helping people is something Cathy is passionate about so helping other companies with staffing came easy to her. Her own company grew year over year but faced headwinds during the recession of 2008 where she found her successful and growing economy driven business slow to a walk. Hiring good internal salespeople was critical to her success and during this time they were hard to find. She found that the recession ultimately gave her opportunity to hire strong people and make some great corporate steals.

Always looking to improve the business, help develop her employees and herself, Cathy invested in all these areas and continues to do so. She certified her business with the SBA as a Woman Owned Small Business to take advantage of opportunities to supply various federal agencies and obtained other certifications to work with counties and cities for their workforce needs which has become a big niche for her business. SBA’s loan programs provide lines of credit as her business expands. She regularly sends her employees to conferences, provides learning opportunities and profit sharing. As a lifelong learner, she also invests in herself. She joined SCORE Orange County’s CEO Forum which is a collaborative peer group for leaders of growing small and mid-sized companies to address strategic issues. She joined the Goldman Sachs 10,000 Businesses program and the Cornell Human Resources certificate program.  She claims having an intensive business growth plan, writing it down, revising as needed are keys to achieving success.

Ultimately these ongoing goals and priorities helped her to service customers which can range from commercial companies and public agencies to federal government workforce staffing.  The company has grown to three locations, Huntington Beach, San Diego and recently expanding to Redlands to provide service in Orange County, the Inland Empire and San Diego County. She cites the 2017 Tax Cuts and Jobs Act as helping to reduce some of the business capital gains but remaining focused on improving the business and investing in her people are her priorities.

Cathy’s energy is infectious and aside from her busy work schedule she participates in food drives, the local Rotary club, Science Showtime at Golden West College helping to demystify science for kids, the Assistance League, the Huntington Beach Chamber of Commerce and various other organizations in which she contributes to or volunteers.  She is a big believer in giving back and promotes the richness of volunteerism. Cathy’s advice to other business owners is to “have a plan, save for a rainy day, hire great people, take advantage of opportunities and be a lifelong learner”.

Guest Blog Written by: 

Sheree Coates,

Economic Development Specialist

U.S. Small Business Administration

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