Client and Employee Services


Quick answers to common questions...

Q: When I am on an assignment for one of HB Staffing's customers, who is my employer?
A: Regardless of which of HB Staffing's customers you work for, HB Staffing is always your employer. Your HB Staffing Supervisor is your contact for all work assignments or employment issues.

Q: How long does an assignment last?
A: Assignments may range in length from one day to six months or longer. Some are simply Direct Placements, where you will become a staff employee of the client right away.

Q: What should I do if my job duties are different than those that were described to me?
A: Please notify your HB Staffing Supervisor immediately, especially if safety is a concern.

Q: Can I drive the employer’s car?
A: You may not (except without prior written permission from HB Staffing) operate machinery or motor vehicles or perform work other than that described at the time Client placed the job order.

Q: What should I do if my assignment has ended?
A: Be sure to let your HB Staffing Supervisor know when your work assignment ends so we can consider you for a new assignment.

Q: What is the policy if I'm unable to report to work or will be in late?

A: If for any reason you must be late or absent from your assignment, notify HB Staffing as soon as possible. This permits HB Staffing to meet our customer's needs by sending a replacement.

Q: When should I submit my timecard?
A: All timecards must be turned in by 12:00 A.M. Monday morning in order ensure that you will be paid on Friday of the same week.

Q: When can I expect to be paid?
A: Payday is 12:00 noon Friday of the week you submit your properly filled-in timecard (if Friday is a holiday, then payday will be the preceding Thursday).

Q: What should I do if I am injured while on assignment?
A: If an accident occurs and you are injured while on the job, call your HB Staffing Supervisor or safety coordinator immediately! You are employed by HB Staffing and covered by HB Staffing's Workers' Compensation Insurance. We must be notified immediately so that we can make sure you are given care and attention at the proper medical facility.

Q: What is HB Staffing's Referral Bonus Program?
A: HB Staffing offers a $50.00 Talent Scout Finder’s Fee for each qualified employee referred to HB Staffing and who works for 80 hours or more. HB Staffing offers a $100.00 Client Referral Finder’s Fee. Click the links for more information or contact an HB Staffing Supervisor for more information

HB Staffing